Question 1

What does the cost include?

Accepted Answer

Pricing includes accommodations, food, facilitation, and transport from Kealakekua Mountain Reserve's lower offices to Kapilina. Additional travel costs are not included.

Question 2

What is the payment schedule?

Accepted Answer

A deposit is due at booking. The balance is due prior to your stay. Please fill out the request information form (https://www.kealakekuamountainreserve.com/kapilina-portal#kapilina-info-request)for Kapilina for more details about the payment schedule.

Question 3

How do we reserve a date?

Accepted Answer

Fill out the Kapilna information form (https://www.kealakekuamountainreserve.com/kapilina-portal#kapilina-info-request)to discuss availability and secure your spot with a deposit.

Question 4

Is the space available year-round?

Accepted Answer

We offer retreats during select months of the year, depending on weather and programming. Please fill out the Kapilina Information form (https://www.kealakekuamountainreserve.com/kapilina-portal#kapilina-info-request)for more information about your specific dates.

Question 5

Is our deposit refundable?

Accepted Answer

Deposits are non-refundable, but may be transferable depending on the circumstances. We encourage early communication for any changes.

Question 6

Do you offer payment plans?

Accepted Answer

We don’t offer formal payment plans, but we’re happy to discuss options that support your planning process.

Question 7

When is the final payment due?

Accepted Answer

Final payment is typically due 30 days before your retreat. We’ll provide a clear payment timeline after booking.

Question 8

What happens in case of cancellation?

Accepted Answer

Cancellations made more than 30 days in advance may be eligible for partial refund or credit. Please contact us to review your specific case.

Question 9

Is transportation provided to the site?

Accepted Answer

Transportation to the Hawai'i or the lower site is not included. We’ll share clear directions and are happy to help coordinate group arrivals if needed. We will transport you from the lower site to Kapilina and KMR.

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